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SOC.06 / directorate
Benefit Administration
UnionBenefit AdministrationBenefit Administration

SOC.06 / PUBLIC SERVICE NETWORK

Benefit Administration

Benefit Administration brings together eligibility appeals, fraud investigation and cross-region case transfer.

SOC.06directorateUnion-wide competence

Benefit Administration / public remit

Benefit Administration brings together eligibility appeals, fraud investigation and cross-region case transfer.

Receiving role
Benefit Administration programme coordinator
Public counterpart
Social Protection Commission

Choose your route

Office output: Benefit Administration integrated programme finding

Benefit Administration / division of work

SOC.06.01

Eligibility appeals

Reconsider a support refusal against the actual rule, evidence and requested remedy.

Accountable output
Support eligibility review
SOC.06.02

Fraud investigation

Examine alleged benefit fraud through proportionate evidence while preserving legitimate support.

Accountable output
Benefit integrity investigation
SOC.06.03

Cross-region case transfer

Transfer a support case with accepted custody and a practical contact for the beneficiary.

Accountable output
Social support case handoff

Reporting and specialist powers

Competent parent
Social Protection Commission
Local public authority
Social Protection Commission
Receiving evidence
Support eligibility review; Benefit integrity investigation; Social support case handoff
Assessment question
A refusal cites a rule belonging to another benefit

Specialist offices

SOC.06.01
Eligibility appeals

Reconsider a support refusal against the actual rule, evidence and requested remedy.

SOC.06.02
Fraud investigation

Examine alleged benefit fraud through proportionate evidence while preserving legitimate support.

SOC.06.03
Cross-region case transfer

Transfer a support case with accepted custody and a practical contact for the beneficiary.

Public records and accountability

SOC.06/REG
Records and reasoned determinations

Benefit Administration integrated programme finding

SOC.06/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.