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Family Services identity
SOC.02 / directorate
Family Services

SOC.02 / PUBLIC SERVICE NETWORK

Family Services

Family Services brings together child support, caregiver support and family reunification benefits.

SOC.02directorateUnion-wide competence

Family Services / public remit

Family Services brings together child support, caregiver support and family reunification benefits.

Receiving role
Family Services programme coordinator
Public counterpart
Social Protection Commission

Choose your route

Office output: Family Services integrated programme finding

Family Services / division of work

SOC.02.01

Child support

Coordinate children's support across households and jurisdictions with a named continuing payer.

Accountable output
Child-support continuity arrangement
SOC.02.02

Caregiver support

Support caregivers whose practical duties limit income or access to public services.

Accountable output
Caregiver support plan
SOC.02.03

Family reunification benefits

Link family reunification to benefit continuity and accepted receiving services.

Accountable output
Family benefit receiving compact

Reporting and specialist powers

Competent parent
Social Protection Commission
Local public authority
Social Protection Commission
Receiving evidence
Child-support continuity arrangement; Caregiver support plan; Family benefit receiving compact
Assessment question
Two offices disagree on which household record is current

Specialist offices

Public records and accountability

SOC.02/REG
Records and reasoned determinations

Family Services integrated programme finding

SOC.02/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.