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Benefit Administration identity
SOC.06 / directorate
Benefit Administration
UnionBenefit AdministrationContact and assistance

SOC.06 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Benefit Administration.

SOC.06directorateUnion-wide competence

Contact concerning benefit administration integrated programme finding

Receiving role: Benefit Administration programme coordinator

  • Support eligibility review
  • Benefit integrity investigation
  • Social support case handoff

Example needing assistance: A refusal cites a rule belonging to another benefit

Contact roles for benefit administration integrated programme finding

Benefit Administration programme coordinator / SOC.06

Public information and accessible assistance

Responsible institution
Benefit Administration
Routing address
public@soc-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Support eligibility review

Case intake and evidence alternatives

Responsible institution
Benefit Administration
Routing address
intake@soc-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Benefit integrity investigation

Institutional cooperation and records custody

Responsible institution
Benefit Administration
Routing address
cooperation@soc-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Social support case handoff

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@soc-06.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Social support case handoff

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Benefit Administration integrated programme finding