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Hardship relief identity
SOC.05.01 / office
Hardship relief
UnionHardship reliefContact and assistance

SOC.05.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Hardship relief.

SOC.05.01officeUnion-wide competence

Contact concerning hardship assistance determination

Receiving role: Hardship relief assessment lead

  • current hardship
  • available support
  • payment scope

Example needing assistance: A household lacks the normal income record after an outage

Contact roles for hardship assistance determination

Hardship relief assessment lead / SOC.05.01

Public information and accessible assistance

Responsible institution
Hardship relief
Routing address
public@soc-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
current hardship

Case intake and evidence alternatives

Responsible institution
Hardship relief
Routing address
intake@soc-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
available support

Institutional cooperation and records custody

Responsible institution
Hardship relief
Routing address
cooperation@soc-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
payment scope

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@soc-05-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
payment scope

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Hardship assistance determination