SVC-005 / Specialist intake
Transfer a pension or benefit
Decision owner: Social Protection Commission
SOC.05directorateUnion-wide competence
Poverty & Inclusion / public remit
Poverty & Inclusion brings together hardship relief, digital access grants and remote community inclusion.
Choose your route
Office output: Poverty & Inclusion integrated programme finding
People and households
SVC-006 / Specialist intake
Request essential air or water support
Decision owner: Social Protection Commission
SVC-042 / Competent referral
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Companies and cooperatives
SVC-042 / Competent referral
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Research and civic organisations
SVC-042 / Competent referral
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Public administrations
SVC-005 / Specialist intake
Transfer a pension or benefit
Decision owner: Social Protection Commission
SVC-006 / Specialist intake
Request essential air or water support
Decision owner: Social Protection Commission
INT-017 / Specialist intake
Coordinate displaced-resident reception
Decision owner: Social Protection Commission
SVC-042 / Competent referral
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Poverty & Inclusion / division of work
Hardship relief
Provide assessable hardship relief tied to immediate need and an accepted support owner.
- Accountable output
- Hardship assistance determination
Digital access grants
Fund practical digital access where a lack of equipment or connectivity blocks public services.
- Accountable output
- Digital inclusion grant
Remote community inclusion
Identify service exclusion in small remote communities and connect a maintainable remedy.
- Accountable output
- Remote inclusion programme
Related work, distinct receiving offices
Social Insurance
Social Insurance integrated programme finding
Family Services
Family Services integrated programme finding
Basic Services Guarantee
Basic Services Guarantee integrated programme finding
Reporting and specialist powers
Specialist offices
SOC.05.01
Hardship relief
SOC.05.02Provide assessable hardship relief tied to immediate need and an accepted support owner.
Digital access grants
SOC.05.03Fund practical digital access where a lack of equipment or connectivity blocks public services.
Remote community inclusion
Identify service exclusion in small remote communities and connect a maintainable remedy.
Public records and accountability
SOC.05/REGRecords and reasoned determinations
SOC.05/CONTACTPoverty & Inclusion integrated programme finding
Contact the competent office
Accessible assistance, evidence alternatives, institutional handoffs and review.