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Family Services identity
SOC.02 / directorate
Family Services
UnionFamily ServicesContact and assistance

SOC.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Family Services.

SOC.02directorateUnion-wide competence

Contact concerning family services integrated programme finding

Receiving role: Family Services programme coordinator

  • Child-support continuity arrangement
  • Caregiver support plan
  • Family benefit receiving compact

Example needing assistance: Two offices disagree on which household record is current

Contact roles for family services integrated programme finding

Family Services programme coordinator / SOC.02

Public information and accessible assistance

Responsible institution
Family Services
Routing address
public@soc-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Child-support continuity arrangement

Case intake and evidence alternatives

Responsible institution
Family Services
Routing address
intake@soc-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Caregiver support plan

Institutional cooperation and records custody

Responsible institution
Family Services
Routing address
cooperation@soc-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Family benefit receiving compact

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@soc-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Family benefit receiving compact

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Family Services integrated programme finding