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Fare transparency identity
MOB.05.01 / office
Fare transparency
UnionFare transparencyContact and assistance

MOB.05.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Fare transparency.

MOB.05.01officeUnion-wide competence

Contact concerning passenger fare disclosure

Receiving role: Fare transparency assessment lead

  • fare version
  • compulsory fees
  • refund terms

Example needing assistance: A ticket's advertised price omits unavoidable transfer charges

Contact roles for passenger fare disclosure

Fare transparency assessment lead / MOB.05.01

Public information and accessible assistance

Responsible institution
Fare transparency
Routing address
public@mob-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
fare version

Case intake and evidence alternatives

Responsible institution
Fare transparency
Routing address
intake@mob-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
compulsory fees

Institutional cooperation and records custody

Responsible institution
Fare transparency
Routing address
cooperation@mob-05-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
refund terms

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@mob-05-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
refund terms

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Passenger fare disclosure