SVC-022 / Specialist intake
Clear a hazardous cargo manifest
Decision owner: Customs & Border Services Agency
CUScommissionUnion-wide competence
Accountable clearance at public gateways
Customs and Border Services is the accountable gateway interface for cargo, controlled goods and passenger processing. It protects the common market's integrity while making a shipment's status understandable. Its clients include small shippers as well as major carriers, laboratories returning controlled samples and people needing transit assistance.
Choose your route
Office output: Clearance receipt
Companies and cooperatives
SVC-021 / Competent referral
Ship goods from Earth to Mars
Decision owner: Trade & Single Market Commission
SVC-023 / Competent referral
Open an interworld service business
Decision owner: Trade & Single Market Commission
SVC-024 / Competent referral
Appeal an unfair essential-service contract
Decision owner: Competition & Consumer Authority
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
People and households
SVC-024 / Competent referral
Appeal an unfair essential-service contract
Decision owner: Competition & Consumer Authority
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Research and civic organisations
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Public administrations
SVC-022 / Specialist intake
Clear a hazardous cargo manifest
Decision owner: Customs & Border Services Agency
INT-013 / Specialist intake
Coordinate a cargo biosecurity hold
Decision owner: Customs & Border Services Agency
SVC-021 / Competent referral
Ship goods from Earth to Mars
Decision owner: Trade & Single Market Commission
SVC-023 / Competent referral
Open an interworld service business
Decision owner: Trade & Single Market Commission
SVC-024 / Competent referral
Appeal an unfair essential-service contract
Decision owner: Competition & Consumer Authority
Manifest custody, controlled goods and receiving handlers
The agency validates manifests, examines provenance, coordinates risk-based inspections, administers authorised duties and routes biological or hazardous material to competent specialists. A hold must identify the actual unresolved condition and the custodian of the goods. Changing carriers does not remove a containment or cultural-property obligation.
The powers we hold and the powers we refer
Customs applies published clearance and collection rules; it does not invent tariffs or make an independent protection finding for Planetary Protection Authority. Contested restrictions have a review route. Private cargo data and public enforcement policy are held in different records, with access limited to the relevant purpose.
A case in practice
Illustrative case / CUS
A laboratory's sealed sample arrives through an unexpected port. The gateway preserves the original custody chain, confirms the receiving quarantine scope and asks Planetary Protection Authority for the relevant containment finding. A route change may require a revised handoff, but is not a reason to open the sample or release it as ordinary freight.
Responsibilities and programmes
Cargo Clearance
Cargo Clearance brings together manifest validation, freight inspection and trusted shippers.
Explore this programme →Biosecurity at Ports
Biosecurity at Ports brings together sample quarantine, agricultural intake and contamination screening.
Explore this programme →Revenue Collection
Revenue Collection brings together duty administration and refunds and appeals.
Explore this programme →Controlled Goods
Controlled Goods brings together dual-use licensing, hazardous cargo clearance and cultural property controls.
Explore this programme →Passenger Gateways
Passenger Gateways brings together arrival processing and transit assistance.
Explore this programme →Border Intelligence
Border Intelligence brings together smuggling analysis, interagency referrals and risk model audit.
Explore this programme →Where our powers stop
Cannot set tariffs or replace judicial review.
Public records and accountability
CUS/REGRecords and reasoned determinations
CUS/CONTACTAnnual service plan; public decisions; performance and expenditure report.
Contact the competent office
Accessible assistance, evidence alternatives, institutional handoffs and review.