Contact and assistance

Contact concerning mass-incident claims arrangement

Receiving role: Mass incident claims assessment lead

• event scope
• policy classes
• receiving capacity

Example needing assistance: A uniform response overlooks materially different coverage and household needs

Contact roles for mass-incident claims arrangement

Mass incident claims assessment lead / INS.05.02

Public information and accessible assistance

Responsible institution

Mass incident claims

Routing address

public@ins-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

event scope

Case intake and evidence alternatives

Responsible institution

Mass incident claims

Routing address

intake@ins-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

policy classes

Institutional cooperation and records custody

Responsible institution

Mass incident claims

Routing address

cooperation@ins-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

receiving capacity

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@ins-05-02.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

receiving capacity

Access assistance