SVC-042 / Specialist intake
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
EQcommissionUnion-wide competence
Rights that become practical service access
Equality and Accessibility makes the Union's common rights practically usable across disability, language, origin, body diversity and life circumstance. It serves affected people, advocates, communities and public offices designing services. A formally identical process can still exclude someone if its format, location or evidence assumptions are inaccessible.
Choose your route
Office output: Access assessment
People and households
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Companies and cooperatives
SVC-042 / Specialist intake
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Research and civic organisations
SVC-042 / Specialist intake
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Public administrations
SVC-042 / Specialist intake
Report discrimination or an access barrier
Decision owner: Equality & Accessibility Commission
INT-020 / Specialist intake
Establish a multilingual service interface
Decision owner: Equality & Accessibility Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Adjustments, representation and equal treatment
Teams review built environments, assistive systems, equal treatment, interpretation, child participation, gravity-adaptation access and inclusive public programmes. The service record identifies the barrier, requested adjustment, competent provider and confidential consent. A useful alternative is agreed before the case is closed as incomplete.
The powers we hold and the powers we refer
The Commission does not replace clinical judgement or impose one body profile as a universal standard. Health & Biomedical Commission owns healthcare competence, Education & Knowledge Commission assessment and Transport & Navigation Commission transport interfaces. The Charter rejects birthplace and biometric caste systems; public access is not conditional on matching an operator's preferred user model.
A case in practice
Illustrative case / EQ
A traveller cannot use a gateway's standard transfer system. The receiving office records the practical barrier and agrees an accessible route with transport and local service providers. The traveller's complaint and onward civic record remain intact while responsibility for the adjustment's cost is settled.
Responsibilities and programmes
Disability Access
Disability Access brings together built environment access, assistive technologies and accessible transport.
Explore this programme →Equal Treatment
Equal Treatment brings together discrimination complaints, equality data and public service access.
Explore this programme →Language Equity
Language Equity brings together interpretation standards and language access services.
Explore this programme →Children & Youth Rights
Children & Youth Rights brings together child participation, youth representation and safeguarding coordination.
Explore this programme →Gravity & Body Diversity
Gravity & Body Diversity brings together gravity-adaptation access, body-fit equipment and medical accommodation.
Explore this programme →Inclusion Review
Inclusion Review brings together impact reviews and community participation grants.
Explore this programme →Where our powers stop
No biometric or birthplace caste system is permitted in the fictional charter.
Public records and accountability
EQ/REGRecords and reasoned determinations
EQ/CONTACTAnnual service plan; public decisions; performance and expenditure report.
Contact the competent office
Accessible assistance, evidence alternatives, institutional handoffs and review.