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Language access services identity
EQ.03.02 / office
Language access services
UnionLanguage access servicesServices and requests

EQ.03.02 / PUBLIC SERVICE NETWORK

Services and requests

Language access services: public intake, evidence routes and competent specialist services.

EQ.03.02officeUnion-wide competence

Choose your route

Office output: Language access arrangement

Our intake route

requested language; service purpose; authorised interpreter

A receiving office substitutes an unqualified employer representative

Report discrimination or an access barrier

Competent service: Equality & Accessibility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Establish a multilingual service interface

Competent service: Equality & Accessibility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for language access arrangement

Language access services assessment lead

Contact about language access arrangement →

Authority for language access arrangement

Subject-specific assessment
A receiving office substitutes an unqualified employer representative
Shared legal framework
Equality & Accessibility Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice