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Language access services identity
EQ.03.02 / office
Language access services
UnionLanguage access servicesContact and assistance

EQ.03.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Language access services.

EQ.03.02officeUnion-wide competence

Contact concerning language access arrangement

Receiving role: Language access services assessment lead

  • requested language
  • service purpose
  • authorised interpreter

Example needing assistance: A receiving office substitutes an unqualified employer representative

Contact roles for language access arrangement

Language access services assessment lead / EQ.03.02

Public information and accessible assistance

Responsible institution
Language access services
Routing address
public@eq-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
requested language

Case intake and evidence alternatives

Responsible institution
Language access services
Routing address
intake@eq-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
service purpose

Institutional cooperation and records custody

Responsible institution
Language access services
Routing address
cooperation@eq-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
authorised interpreter

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@eq-03-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
authorised interpreter

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Language access arrangement