SVC-022 / Specialist intake
Clear a hazardous cargo manifest
Decision owner: Customs & Border Services Agency
CUS.05.02officeUnion-wide competence
Transit assistance / public remit
Arrange assistance for passengers whose onward journey or receiving interface fails.
Choose your route
Office output: Transit assistance handoff
Companies and cooperatives
SVC-021 / Competent referral
Ship goods from Earth to Mars
Decision owner: Trade & Single Market Commission
SVC-051 / Competent referral
Plan a cislunar rescue exercise
Decision owner: Emergency Rescue & Continuity Agency
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
People and households
SVC-004 / Competent referral
Replace a lost travel credential
Decision owner: Citizenship & Mobility Commission
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Research and civic organisations
SVC-051 / Competent referral
Plan a cislunar rescue exercise
Decision owner: Emergency Rescue & Continuity Agency
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
SVC-041 / Competent referral
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Public administrations
SVC-022 / Specialist intake
Clear a hazardous cargo manifest
Decision owner: Customs & Border Services Agency
INT-013 / Specialist intake
Coordinate a cargo biosecurity hold
Decision owner: Customs & Border Services Agency
SVC-021 / Competent referral
Ship goods from Earth to Mars
Decision owner: Trade & Single Market Commission
SVC-051 / Competent referral
Plan a cislunar rescue exercise
Decision owner: Emergency Rescue & Continuity Agency
SVC-045 / Competent referral
Request public records
Decision owner: Archives, Libraries & Memory Commission
Assessment file: Transit assistance handoff
- itinerary
- access need
- accepting service
A difficult transit assistance case
Illustrative case / CUS.05.02
A missed connection leaves a traveller inside a cargo-only terminal; obtain suitable assistance before commercial reimbursement.
Related work, distinct receiving offices
Arrival processing
Gateway arrival record
Reporting and specialist powers
Public records and accountability
CUS.05.02/REGRecords and reasoned determinations
CUS.05.02/CONTACTTransit assistance handoff
Contact the competent office
Accessible assistance, evidence alternatives, institutional handoffs and review.