CUS.05.02officeUnion-wide competence
Purpose and competence
Transit assistance handoff is maintained for Transit assistance. Its scope follows the office’s mandate: Arrange assistance for passengers whose onward journey or receiving interface fails.
A missed connection leaves a traveller inside a cargo-only terminal
Record specification
Custodian and access
Transit assistance assessment lead → · Public records access procedureFinding and assessment question
- Instrument
- Transit assistance handoff
- Illustrative question
- A missed connection leaves a traveller inside a cargo-only terminal
- Assessable source material
- itinerary; access need; accepting service