Contact and assistance

Contact concerning heliospheric survey platforms / mission technical-interface finding

Receiving role: Mission logistics coordinator

• deployed instrument configuration
• supported transport and equipment scope
• accepting technical custodian

Example needing assistance: A remote instrument exceeds its planned replacement interval

Contact roles for heliospheric survey platforms / mission technical-interface finding

Mission logistics coordinator / SOL.D05.02

Public information and accessible assistance

Responsible institution

Infrastructure & Logistics

Routing address

public@sol-d05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

deployed instrument configuration

Case intake and evidence alternatives

Responsible institution

Infrastructure & Logistics

Routing address

intake@sol-d05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

supported transport and equipment scope

Institutional cooperation and records custody

Responsible institution

Infrastructure & Logistics

Routing address

cooperation@sol-d05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

accepting technical custodian

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@sol-d05-02.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

accepting technical custodian

Access assistance