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Hardship relief identity
SOC.05.01 / office
Hardship relief
UnionHardship reliefServices and requests

SOC.05.01 / PUBLIC SERVICE NETWORK

Services and requests

Hardship relief: public intake, evidence routes and competent specialist services.

SOC.05.01officeUnion-wide competence

Choose your route

Office output: Hardship assistance determination

Our intake route

current hardship; available support; payment scope

A household lacks the normal income record after an outage

Transfer a pension or benefit

Competent service: Social Protection Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Request essential air or water support

Competent service: Social Protection Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Coordinate displaced-resident reception

Competent service: Social Protection Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for hardship assistance determination

Hardship relief assessment lead

Contact about hardship assistance determination →

Authority for hardship assistance determination

Subject-specific assessment
A household lacks the normal income record after an outage
Shared legal framework
Social Protection Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice