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Hardship relief identity
SOC.05.01 / office
Hardship relief

SOC.05.01 / PUBLIC SERVICE NETWORK

Hardship relief

Provide assessable hardship relief tied to immediate need and an accepted support owner.

SOC.05.01officeUnion-wide competence

Hardship relief / public remit

Provide assessable hardship relief tied to immediate need and an accepted support owner.

Receiving role
Hardship relief assessment lead
Public counterpart
Poverty & Inclusion

Choose your route

Office output: Hardship assistance determination

Assessment file: Hardship assistance determination

  • current hardship
  • available support
  • payment scope

Read the hardship assistance determination specification →

A difficult hardship relief case

Illustrative case / SOC.05.01

A household lacks the normal income record after an outage; use verified alternatives for immediate relief.

Reporting and specialist powers

Competent parent
Poverty & Inclusion
Local public authority
Social Protection Commission
Receiving evidence
current hardship; available support; payment scope
Assessment question
A household lacks the normal income record after an outage

Public records and accountability

SOC.05.01/REG
Records and reasoned determinations

Hardship assistance determination

SOC.05.01/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.