Contact and assistance

Contact concerning receives complaints and publishes institutional recommendations

Receiving role: Union Ombudsman receiving secretariat

• Union Ombudsman competent mandate
• Union Ombudsman adopted source record
• Union Ombudsman requested public action

Example needing assistance: The office does not replace Union Court of Justice judicial review or guarantee the applicant's preferred substantive outcome. It can identify a competent remedy route and a systemic service failure. Complaints can be represented by an authorised advocate, with a protected channel where the ordinary operator is part of the alleged problem

Contact roles for receives complaints and publishes institutional recommendations.

Union Ombudsman receiving secretariat / OMB

Public information and accessible assistance

Responsible institution

Union Ombudsman

Routing address

public@omb.ssu.example

Channel

Open the local request workspace

Source material for this desk

Union Ombudsman competent mandate

Case intake and evidence alternatives

Responsible institution

Union Ombudsman

Routing address

intake@omb.ssu.example

Channel

Open the local request workspace

Source material for this desk

Union Ombudsman adopted source record

Institutional cooperation and records custody

Responsible institution

Union Ombudsman

Routing address

cooperation@omb.ssu.example

Channel

Open the local request workspace

Source material for this desk

Union Ombudsman requested public action

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@omb.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

Union Ombudsman requested public action

Access assistance