Services and requests | Union Ombudsman

The office does not replace Union Court of Justice judicial review or guarantee the applicant's preferred substantive outcome. It can identify a competent remedy route and a systemic service failure. Complaints can be represented by an authorised advocate, with a protected channel where the ordinary operator is part of the alleged problem

Move to another world

Competent service: Citizenship & Mobility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Register a birth in a habitat

Competent service: Citizenship & Mobility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Reunite a family across regions

Competent service: Citizenship & Mobility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Replace a lost travel credential

Competent service: Citizenship & Mobility Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Obtain legal aid remotely

Competent service: Justice & Legal Cooperation Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for receives complaints and publishes institutional recommendations.

Union Ombudsman receiving secretariat

Contact about receives complaints and publishes institutional recommendations. →

Authority for receives complaints and publishes institutional recommendations

Subject-specific assessment: The office does not replace Union Court of Justice judicial review or guarantee the applicant's preferred substantive outcome. It can identify a competent remedy route and a systemic service failure. Complaints can be represented by an authorised advocate, with a protected channel where the ordinary operator is part of the alleged problem
Shared legal framework: Union Ombudsman / powers
Handling complaint: Union Ombudsman
Contested legal finding: Union Court of Justice