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Payment Networks identity
MON.02 / directorate
Payment Networks
UnionPayment NetworksContact and assistance

MON.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Payment Networks.

MON.02directorateUnion-wide competence

Contact concerning payment networks integrated programme finding

Receiving role: Payment Networks programme coordinator

  • Delay-tolerant clearing rule
  • Local payment continuity plan
  • Cross-region finality determination

Example needing assistance: A delayed instruction reaches the clearing node after a cancellation

Contact roles for payment networks integrated programme finding

Payment Networks programme coordinator / MON.02

Public information and accessible assistance

Responsible institution
Payment Networks
Routing address
public@mon-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Delay-tolerant clearing rule

Case intake and evidence alternatives

Responsible institution
Payment Networks
Routing address
intake@mon-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Local payment continuity plan

Institutional cooperation and records custody

Responsible institution
Payment Networks
Routing address
cooperation@mon-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
Cross-region finality determination

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@mon-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Cross-region finality determination

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Payment Networks integrated programme finding