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Passenger continuity identity
MOB.01.03 / office
Passenger continuity
UnionPassenger continuityContact and assistance

MOB.01.03 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Passenger continuity.

MOB.01.03officeUnion-wide competence

Contact concerning passenger continuity compact

Receiving role: Passenger continuity assessment lead

  • itinerary
  • essential needs
  • receiving agreement

Example needing assistance: A diversion transfers a passenger to an operator without accepted assistance

Contact roles for passenger continuity compact

Passenger continuity assessment lead / MOB.01.03

Public information and accessible assistance

Responsible institution
Passenger continuity
Routing address
public@mob-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
itinerary

Case intake and evidence alternatives

Responsible institution
Passenger continuity
Routing address
intake@mob-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
essential needs

Institutional cooperation and records custody

Responsible institution
Passenger continuity
Routing address
cooperation@mob-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
receiving agreement

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@mob-01-03.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
receiving agreement

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Passenger continuity compact