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Dispute referral identity
INS.05.03 / office
Dispute referral
UnionDispute referralDispute referral

INS.05.03 / PUBLIC SERVICE NETWORK

Dispute referral

Identify the competent supervision, mediation or legal remedy for an insurance dispute.

INS.05.03officeUnion-wide competence

Dispute referral / public remit

Identify the competent supervision, mediation or legal remedy for an insurance dispute.

Receiving role
Dispute referral assessment lead
Public counterpart
Claims Coordination

Choose your route

Office output: Insurance dispute referral

Assessment file: Insurance dispute referral

  • provider finding
  • disputed scope
  • remedy choice

Read the insurance dispute referral specification →

A difficult dispute referral case

Illustrative case / INS.05.03

A handling complaint is confused with a judicial coverage question; separate the supported review routes.

Reporting and specialist powers

Competent parent
Claims Coordination
Local public authority
Insurance & Risk Supervision Authority
Receiving evidence
provider finding; disputed scope; remedy choice
Assessment question
A handling complaint is confused with a judicial coverage question

Public records and accountability

INS.05.03/REG
Records and reasoned determinations

Insurance dispute referral

INS.05.03/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.