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Customs & Border Services Agency identity
CUS / commission
Customs & Border Services Agency
UnionCustoms & Border Services AgencyPassenger Gateways

CUS / PUBLIC SERVICE NETWORK

Passenger Gateways

Passenger Gateways brings together arrival processing and transit assistance.

CUScommissionUnion-wide competence

The public purpose

Passenger Gateways brings together arrival processing and transit assistance.

Operational teams

CUS.05.01
Arrival processing

Process an arrival against recognised civic standing and the actual receiving jurisdiction.

CUS.05.02
Transit assistance

Arrange assistance for passengers whose onward journey or receiving interface fails.

Programme responsibilities

Assessment evidence
Gateway arrival record; Transit assistance handoff
Accountable output
Passenger Gateways integrated programme finding
Programme custodian
Passenger Gateways
Independent review
Union Ombudsman

Requests and referrals

SVC-022
Clear a hazardous cargo manifest

A clearance, hold or referral with explicit transport conditions.

INT-013
Coordinate a cargo biosecurity hold

A joint custody hold with a proportionate release condition.

Passenger Gateways / division of work

CUS.05.01

Arrival processing

Process an arrival against recognised civic standing and the actual receiving jurisdiction.

Accountable output
Gateway arrival record
CUS.05.02

Transit assistance

Arrange assistance for passengers whose onward journey or receiving interface fails.

Accountable output
Transit assistance handoff

Authority for passenger gateways integrated programme finding

Subject-specific assessment
A gateway operator attempts to impose its own citizenship class
Shared legal framework
Customs & Border Services Agency / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Passenger Gateways integrated programme finding