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Identity credentials identity
CIV.03.01 / office
Identity credentials
UnionIdentity credentialsContact and assistance

CIV.03.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Identity credentials.

CIV.03.01officeUnion-wide competence

Contact concerning credential issue and revocation record

Receiving role: Identity credentials assessment lead

  • identity proof
  • issuing authority
  • credential scope

Example needing assistance: Two issuers publish incompatible versions

Contact roles for credential issue and revocation record

Identity credentials assessment lead / CIV.03.01

Public information and accessible assistance

Responsible institution
Identity credentials
Routing address
public@civ-03-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
identity proof

Case intake and evidence alternatives

Responsible institution
Identity credentials
Routing address
intake@civ-03-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
issuing authority

Institutional cooperation and records custody

Responsible institution
Identity credentials
Routing address
cooperation@civ-03-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
credential scope

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@civ-03-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
credential scope

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Credential issue and revocation record