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Administrative records identity
ARC.01.02 / office
Administrative records
UnionAdministrative recordsContact and assistance

ARC.01.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Administrative records.

ARC.01.02officeUnion-wide competence

Contact concerning administrative records deposit

Receiving role: Administrative records assessment lead

  • decision provenance
  • retention authority
  • access category

Example needing assistance: A closing office deletes records because its system licence ends

Contact roles for administrative records deposit

Administrative records assessment lead / ARC.01.02

Public information and accessible assistance

Responsible institution
Administrative records
Routing address
public@arc-01-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
decision provenance

Case intake and evidence alternatives

Responsible institution
Administrative records
Routing address
intake@arc-01-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
retention authority

Institutional cooperation and records custody

Responsible institution
Administrative records
Routing address
cooperation@arc-01-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
access category

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@arc-01-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
access category

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Administrative records deposit