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SOC / commission
Social Protection Commission
UnionSocial Protection CommissionPoverty & Inclusion

SOC / PUBLIC SERVICE NETWORK

Poverty & Inclusion

Poverty & Inclusion brings together hardship relief, digital access grants and remote community inclusion.

SOCcommissionUnion-wide competence

The public purpose

Poverty & Inclusion brings together hardship relief, digital access grants and remote community inclusion.

Operational teams

SOC.05.01
Hardship relief

Provide assessable hardship relief tied to immediate need and an accepted support owner.

SOC.05.02
Digital access grants

Fund practical digital access where a lack of equipment or connectivity blocks public services.

SOC.05.03
Remote community inclusion

Identify service exclusion in small remote communities and connect a maintainable remedy.

Programme responsibilities

Assessment evidence
Hardship assistance determination; Digital inclusion grant; Remote inclusion programme
Accountable output
Poverty & Inclusion integrated programme finding
Programme custodian
Poverty & Inclusion
Independent review
Union Ombudsman

Requests and referrals

SVC-005
Transfer a pension or benefit

A continuity record for portable benefits.

SVC-006
Request essential air or water support

An essential-service access plan and hardship determination.

INT-017
Coordinate displaced-resident reception

A reception compact without suspension of civic or welfare rights.

Poverty & Inclusion / division of work

SOC.05.01

Hardship relief

Provide assessable hardship relief tied to immediate need and an accepted support owner.

Accountable output
Hardship assistance determination
SOC.05.02

Digital access grants

Fund practical digital access where a lack of equipment or connectivity blocks public services.

Accountable output
Digital inclusion grant
SOC.05.03

Remote community inclusion

Identify service exclusion in small remote communities and connect a maintainable remedy.

Accountable output
Remote inclusion programme

Authority for poverty & inclusion integrated programme finding

Subject-specific assessment
A household lacks the normal income record after an outage
Shared legal framework
Social Protection Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Poverty & Inclusion integrated programme finding