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SOC / commission
Social Protection Commission
UnionSocial Protection CommissionFamily Services

SOC / PUBLIC SERVICE NETWORK

Family Services

Family Services brings together child support, caregiver support and family reunification benefits.

SOCcommissionUnion-wide competence

The public purpose

Family Services brings together child support, caregiver support and family reunification benefits.

Operational teams

SOC.02.01
Child support

Coordinate children's support across households and jurisdictions with a named continuing payer.

SOC.02.02
Caregiver support

Support caregivers whose practical duties limit income or access to public services.

SOC.02.03
Family reunification benefits

Link family reunification to benefit continuity and accepted receiving services.

Programme responsibilities

Assessment evidence
Child-support continuity arrangement; Caregiver support plan; Family benefit receiving compact
Accountable output
Family Services integrated programme finding
Programme custodian
Family Services
Independent review
Union Ombudsman

Requests and referrals

SVC-005
Transfer a pension or benefit

A continuity record for portable benefits.

SVC-006
Request essential air or water support

An essential-service access plan and hardship determination.

INT-017
Coordinate displaced-resident reception

A reception compact without suspension of civic or welfare rights.

Family Services / division of work

SOC.02.01

Child support

Coordinate children's support across households and jurisdictions with a named continuing payer.

Accountable output
Child-support continuity arrangement
SOC.02.02

Caregiver support

Support caregivers whose practical duties limit income or access to public services.

Accountable output
Caregiver support plan
SOC.02.03

Family reunification benefits

Link family reunification to benefit continuity and accepted receiving services.

Accountable output
Family benefit receiving compact

Authority for family services integrated programme finding

Subject-specific assessment
Two offices disagree on which household record is current
Shared legal framework
Social Protection Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Family Services integrated programme finding