Contact and assistance

Contact concerning benefit integrity investigation

Receiving role: Fraud investigation assessment lead

• allegation basis
• payment history
• affected parties

Example needing assistance: A duplicate transmission is mistaken for a second claim

Contact roles for benefit integrity investigation

Fraud investigation assessment lead / SOC.06.02

Public information and accessible assistance

Responsible institution

Fraud investigation

Routing address

public@soc-06-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

allegation basis

Case intake and evidence alternatives

Responsible institution

Fraud investigation

Routing address

intake@soc-06-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

payment history

Institutional cooperation and records custody

Responsible institution

Fraud investigation

Routing address

cooperation@soc-06-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

affected parties

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@soc-06-02.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

affected parties

Access assistance