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Ombudsman access identity
SEC.05.03 / office
Ombudsman access
UnionOmbudsman accessOmbudsman access

SEC.05.03 / PUBLIC SERVICE NETWORK

Ombudsman access

Maintain an independently usable complaint route for people affected by protective operations.

SEC.05.03officeUnion-wide competence

Ombudsman access / public remit

Maintain an independently usable complaint route for people affected by protective operations.

Receiving role
Ombudsman access assessment lead
Public counterpart
Security Accountability

Choose your route

Office output: Security oversight access arrangement

Assessment file: Security oversight access arrangement

  • complaint subject
  • safe contact
  • review custody

Read the security oversight access arrangement specification →

A difficult ombudsman access case

Illustrative case / SEC.05.03

Operational control prevents access to the normal public desk; arrange independent Ombudsman receipt.

Reporting and specialist powers

Competent parent
Security Accountability
Local public authority
Peace & Collective Security Commission
Receiving evidence
complaint subject; safe contact; review custody
Assessment question
Operational control prevents access to the normal public desk

Public records and accountability

SEC.05.03/REG
Records and reasoned determinations

Security oversight access arrangement

SEC.05.03/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.