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Transport & Navigation Commission identity
MOB / commission
Transport & Navigation Commission

MOB / PUBLIC SERVICE NETWORK

Transport Access

Transport Access brings together fare transparency, accessible travel and stranded-passenger support.

MOBcommissionUnion-wide competence

The public purpose

Transport Access brings together fare transparency, accessible travel and stranded-passenger support.

Operational teams

Programme responsibilities

Assessment evidence
Passenger fare disclosure; Accessible journey arrangement; Stranded-passenger support record
Accountable output
Transport Access integrated programme finding
Programme custodian
Transport Access
Independent review
Union Ombudsman

Requests and referrals

Transport Access / division of work

MOB.05.01

Fare transparency

Require clear journey costs and accountable explanations of mandatory charges.

Accountable output
Passenger fare disclosure
MOB.05.02

Accessible travel

Make a particular journey usable for the passenger's actual access requirements.

Accountable output
Accessible journey arrangement
MOB.05.03

Stranded-passenger support

Secure immediate assistance for passengers whose transport or receiving connection fails.

Accountable output
Stranded-passenger support record

Authority for transport access integrated programme finding

Subject-specific assessment
A ticket's advertised price omits unavoidable transfer charges
Shared legal framework
Transport & Navigation Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Transport Access integrated programme finding