Contact and assistance

Contact concerning provider supervision record

Receiving role: Insurance & Risk Supervision Authority receiving secretariat

• Policy scope, source claim evidence, exclusions, correlated exposure and capacity

Example needing assistance: A habitat outage affects several providers using the same maintenance contractor. The supervision review examines correlated exposure and the claims interface. Policyholders receive a reasoned determination and a review route

Contact roles for annual service plan; public decisions; performance and expenditure report.

Insurance & Risk Supervision Authority receiving secretariat / INS

Public information and accessible assistance

Responsible institution

Insurance & Risk Supervision Authority

Routing address

public@ins.ssu.example

Channel

Open the local request workspace

Source material for this desk

Policy scope, source claim evidence, exclusions, correlated exposure and capacity

Case intake and evidence alternatives

Responsible institution

Insurance & Risk Supervision Authority

Routing address

intake@ins.ssu.example

Channel

Open the local request workspace

Source material for this desk

Policy scope, source claim evidence, exclusions, correlated exposure and capacity

Institutional cooperation and records custody

Responsible institution

Insurance & Risk Supervision Authority

Routing address

cooperation@ins.ssu.example

Channel

Open the local request workspace

Source material for this desk

Policy scope, source claim evidence, exclusions, correlated exposure and capacity

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@ins.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

Policy scope, source claim evidence, exclusions, correlated exposure and capacity

Access assistance