Contact and assistance

Contact concerning cross-region claim coordination

Receiving role: Cross-region claims assessment lead

• policy version
• loss evidence
• provider jurisdiction

Example needing assistance: Two custodians each insist the other holds the decisive record

Contact roles for cross-region claim coordination

Cross-region claims assessment lead / INS.05.01

Public information and accessible assistance

Responsible institution

Cross-region claims

Routing address

public@ins-05-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

policy version

Case intake and evidence alternatives

Responsible institution

Cross-region claims

Routing address

intake@ins-05-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

loss evidence

Institutional cooperation and records custody

Responsible institution

Cross-region claims

Routing address

cooperation@ins-05-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

provider jurisdiction

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@ins-05-01.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

provider jurisdiction

Access assistance