Contact and assistance

Contact concerning insurance supervision integrated programme finding

Receiving role: Insurance Supervision programme coordinator

• Insurer solvency finding
• Consumer insurance fairness finding
• Claims conduct assessment

Example needing assistance: Several policies depend on assets impaired by the same event

Contact roles for insurance supervision integrated programme finding

Insurance Supervision programme coordinator / INS.01

Public information and accessible assistance

Responsible institution

Insurance Supervision

Routing address

public@ins-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

Insurer solvency finding

Case intake and evidence alternatives

Responsible institution

Insurance Supervision

Routing address

intake@ins-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

Consumer insurance fairness finding

Institutional cooperation and records custody

Responsible institution

Insurance Supervision

Routing address

cooperation@ins-01.ssu.example

Channel

Open the local request workspace

Source material for this desk

Claims conduct assessment

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@ins-01.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

Claims conduct assessment

Access assistance