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Claims conduct identity
INS.01.03 / office
Claims conduct
UnionClaims conductContact and assistance

INS.01.03 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Claims conduct.

INS.01.03officeUnion-wide competence

Contact concerning claims conduct assessment

Receiving role: Claims conduct assessment lead

  • claim chronology
  • provider conduct
  • requested remedy

Example needing assistance: A provider repeatedly requests already-held records without identifying the unresolved issue

Contact roles for claims conduct assessment

Claims conduct assessment lead / INS.01.03

Public information and accessible assistance

Responsible institution
Claims conduct
Routing address
public@ins-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
claim chronology

Case intake and evidence alternatives

Responsible institution
Claims conduct
Routing address
intake@ins-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
provider conduct

Institutional cooperation and records custody

Responsible institution
Claims conduct
Routing address
cooperation@ins-01-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
requested remedy

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@ins-01-03.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
requested remedy

Access assistance

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Office output: Claims conduct assessment