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Consumer policy fairness identity
INS.01.02 / office
Consumer policy fairness
UnionConsumer policy fairnessServices and requests

INS.01.02 / PUBLIC SERVICE NETWORK

Services and requests

Consumer policy fairness: public intake, evidence routes and competent specialist services.

INS.01.02officeUnion-wide competence

Choose your route

Office output: Consumer insurance fairness finding

Our intake route

policy wording; exclusions; sales representations

An ordinary delayed evidence handoff is used as an undefined blanket exclusion

File an interworld insurance claim

Competent service: Insurance & Risk Supervision Authority

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for consumer insurance fairness finding

Consumer policy fairness assessment lead

Contact about consumer insurance fairness finding →

Authority for consumer insurance fairness finding

Subject-specific assessment
An ordinary delayed evidence handoff is used as an undefined blanket exclusion
Shared legal framework
Insurance & Risk Supervision Authority / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice