Skip to main content

Public institutions
Shared rights across worlds

My local cases Documents Accessibility

GOV.04.01 / office

Service design

GOV.04.01 / PUBLIC SERVICE NETWORK

Services and requests

Service design: public intake, evidence routes and competent specialist services.

GOV.04.01officeUnion-wide competence

Choose your route

Office output: Service redesign specification

Public administrations

INT-001 / Specialist intake

Delegate services during link isolation

Decision owner: Democratic Governance Commission

Stages and exceptions Prepare a draft

SVC-043 / Competent referral

Petition the Union chambers

Decision owner: Citizens Petition & Deliberation Forum

Stages and exceptions Prepare a draft

SVC-044 / Competent referral

Transfer voter participation

Decision owner: Independent Election Authority

Stages and exceptions Prepare a draft

SVC-055 / Competent referral

Seek Union association or accession

Decision owner: External Relations & Diplomacy Commission

Stages and exceptions Prepare a draft

SVC-045 / Competent referral

Request public records

Decision owner: Archives, Libraries & Memory Commission

Stages and exceptions Prepare a draft

Browse all procedures for this group →

People and households

SVC-043 / Competent referral

Petition the Union chambers

Decision owner: Citizens Petition & Deliberation Forum

Stages and exceptions Prepare a draft

SVC-044 / Competent referral

Transfer voter participation

Decision owner: Independent Election Authority

Stages and exceptions Prepare a draft

SVC-045 / Competent referral

Request public records

Decision owner: Archives, Libraries & Memory Commission

Stages and exceptions Prepare a draft

SVC-041 / Competent referral

Obtain legal aid remotely

Decision owner: Justice & Legal Cooperation Commission

Stages and exceptions Prepare a draft

Browse all procedures for this group →

Companies and cooperatives

SVC-045 / Competent referral

Request public records

Decision owner: Archives, Libraries & Memory Commission

Stages and exceptions Prepare a draft

SVC-041 / Competent referral

Obtain legal aid remotely

Decision owner: Justice & Legal Cooperation Commission

Stages and exceptions Prepare a draft

Browse all procedures for this group →

Research and civic organisations

SVC-043 / Competent referral

Petition the Union chambers

Decision owner: Citizens Petition & Deliberation Forum

Stages and exceptions Prepare a draft

SVC-055 / Competent referral

Seek Union association or accession

Decision owner: External Relations & Diplomacy Commission

Stages and exceptions Prepare a draft

SVC-045 / Competent referral

Request public records

Decision owner: Archives, Libraries & Memory Commission

Stages and exceptions Prepare a draft

SVC-041 / Competent referral

Obtain legal aid remotely

Decision owner: Justice & Legal Cooperation Commission

Stages and exceptions Prepare a draft

Browse all procedures for this group →

Our intake route

user journeys; failure evidence; service owners

Applicants repeatedly submit the same record to three desks

Delegate services during link isolation

Competent service: Democratic Governance Commission

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for service redesign specification

Service design assessment lead

Contact about service redesign specification →

Authority for service redesign specification

Subject-specific assessment: Applicants repeatedly submit the same record to three desks
Shared legal framework: Democratic Governance Commission / powers
Handling complaint: Union Ombudsman
Contested legal finding: Union Court of Justice