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Offline service access identity
DIG.04.01 / office
Offline service access
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DIG.04.01 / PUBLIC SERVICE NETWORK

Offline service access

Make public services usable without continuous network or live identity confirmation.

DIG.04.01officeUnion-wide competence

Offline service access / public remit

Make public services usable without continuous network or live identity confirmation.

Receiving role
Offline service access assessment lead
Public counterpart
Public Digital Services

Choose your route

Office output: Offline public-service specification

Assessment file: Offline public-service specification

  • offline tasks
  • local custody
  • reconciliation method

Read the offline public-service specification specification →

A difficult offline service access case

Illustrative case / DIG.04.01

An offline form cannot record a receipt until reconnection; redesign the accepted local evidence event.

Reporting and specialist powers

Competent parent
Public Digital Services
Local public authority
Digital Systems & Communications Commission
Receiving evidence
offline tasks; local custody; reconciliation method
Assessment question
An offline form cannot record a receipt until reconnection

Public records and accountability

DIG.04.01/REG
Records and reasoned determinations

Offline public-service specification

DIG.04.01/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.