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Incident assistance identity
DIG.03.02 / office
Incident assistance
UnionIncident assistanceContact and assistance

DIG.03.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Incident assistance.

DIG.03.02officeUnion-wide competence

Contact concerning digital incident assistance record

Receiving role: Incident assistance assessment lead

  • incident scope
  • source logs
  • receiving operator

Example needing assistance: A vendor's repair overwrites the only incident evidence

Contact roles for digital incident assistance record

Incident assistance assessment lead / DIG.03.02

Public information and accessible assistance

Responsible institution
Incident assistance
Routing address
public@dig-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
incident scope

Case intake and evidence alternatives

Responsible institution
Incident assistance
Routing address
intake@dig-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
source logs

Institutional cooperation and records custody

Responsible institution
Incident assistance
Routing address
cooperation@dig-03-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
receiving operator

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@dig-03-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
receiving operator

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Office output: Digital incident assistance record