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Interagency referrals identity
CUS.06.02 / office
Interagency referrals
UnionInteragency referralsContact and assistance

CUS.06.02 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Interagency referrals.

CUS.06.02officeUnion-wide competence

Contact concerning border specialist referral

Receiving role: Interagency referrals assessment lead

  • question scope
  • source package
  • receiving competence

Example needing assistance: Customs is asked to decide a protected-site access dispute

Contact roles for border specialist referral

Interagency referrals assessment lead / CUS.06.02

Public information and accessible assistance

Responsible institution
Interagency referrals
Routing address
public@cus-06-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
question scope

Case intake and evidence alternatives

Responsible institution
Interagency referrals
Routing address
intake@cus-06-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
source package

Institutional cooperation and records custody

Responsible institution
Interagency referrals
Routing address
cooperation@cus-06-02.ssu.example
Channel
Open the local request workspace
Source material for this desk
receiving competence

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@cus-06-02.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
receiving competence

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Border specialist referral