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Passenger Gateways identity
CUS.05 / directorate
Passenger Gateways
UnionPassenger GatewaysContact and assistance

CUS.05 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Passenger Gateways.

CUS.05directorateUnion-wide competence

Contact concerning passenger gateways integrated programme finding

Receiving role: Passenger Gateways programme coordinator

  • Gateway arrival record
  • Transit assistance handoff

Example needing assistance: A gateway operator attempts to impose its own citizenship class

Contact roles for passenger gateways integrated programme finding

Passenger Gateways programme coordinator / CUS.05

Public information and accessible assistance

Responsible institution
Passenger Gateways
Routing address
public@cus-05.ssu.example
Channel
Open the local request workspace
Source material for this desk
Gateway arrival record

Case intake and evidence alternatives

Responsible institution
Passenger Gateways
Routing address
intake@cus-05.ssu.example
Channel
Open the local request workspace
Source material for this desk
Transit assistance handoff

Institutional cooperation and records custody

Responsible institution
Passenger Gateways
Routing address
cooperation@cus-05.ssu.example
Channel
Open the local request workspace
Source material for this desk
Transit assistance handoff

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@cus-05.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Transit assistance handoff

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Passenger Gateways integrated programme finding