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Product recalls identity
COM.03.02 / office
Product recalls

COM.03.02 / PUBLIC SERVICE NETWORK

Product recalls

Coordinate a market recall with sector regulators and accepted replacement duties.

COM.03.02officeUnion-wide competence

Product recalls / public remit

Coordinate a market recall with sector regulators and accepted replacement duties.

Receiving role
Product recalls assessment lead
Public counterpart
Consumer Protection

Choose your route

Office output: Product recall coordination

Assessment file: Product recall coordination

  • affected batch
  • supported hazard finding
  • replacement capacity

Read the product recall coordination specification →

A difficult product recalls case

Illustrative case / COM.03.02

A supplier withdraws a critical device without a receiving continuity plan; separate urgent safety and replacement obligations.

Reporting and specialist powers

Competent parent
Consumer Protection
Local public authority
Competition & Consumer Authority
Receiving evidence
affected batch; supported hazard finding; replacement capacity
Assessment question
A supplier withdraws a critical device without a receiving continuity plan

Public records and accountability

COM.03.02/REG
Records and reasoned determinations

Product recall coordination

COM.03.02/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.