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Product recalls identity
COM.03.02 / office
Product recalls
UnionProduct recallsServices and requests

COM.03.02 / PUBLIC SERVICE NETWORK

Services and requests

Product recalls: public intake, evidence routes and competent specialist services.

COM.03.02officeUnion-wide competence

Choose your route

Office output: Product recall coordination

Our intake route

affected batch; supported hazard finding; replacement capacity

A supplier withdraws a critical device without a receiving continuity plan

Appeal an unfair essential-service contract

Competent service: Competition & Consumer Authority

Prepare a request Eligibility and evidence →Process and exceptions →

Refer a monopolistic gateway

Competent service: Competition & Consumer Authority

Prepare a request Eligibility and evidence →Process and exceptions →

Receiving role for product recall coordination

Product recalls assessment lead

Contact about product recall coordination →

Authority for product recall coordination

Subject-specific assessment
A supplier withdraws a critical device without a receiving continuity plan
Shared legal framework
Competition & Consumer Authority / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice