Solar System Union supplied sealThe Solar System UnionPublic institutions
Shared rights across worlds
My local casesDocumentsAccessibility
Consumer Protection identity
COM.03 / directorate
Consumer Protection
UnionConsumer ProtectionConsumer Protection

COM.03 / PUBLIC SERVICE NETWORK

Consumer Protection

Consumer Protection brings together contract fairness, product recalls and digital marketplace redress.

COM.03directorateUnion-wide competence

Consumer Protection / public remit

Consumer Protection brings together contract fairness, product recalls and digital marketplace redress.

Receiving role
Consumer Protection programme coordinator
Public counterpart
Competition & Consumer Authority

Choose your route

Office output: Consumer Protection integrated programme finding

Consumer Protection / division of work

COM.03.01

Contract fairness

Examine disputed contract terms against fair access and meaningful user choice.

Accountable output
Contract fairness finding
COM.03.02

Product recalls

Coordinate a market recall with sector regulators and accepted replacement duties.

Accountable output
Product recall coordination
COM.03.03

Digital marketplace redress

Provide a remedy route for unfair transactions or restrictions on public-facing digital markets.

Accountable output
Digital-market redress finding

Antitrust

Antitrust integrated programme finding

Reporting and specialist powers

Competent parent
Competition & Consumer Authority
Local public authority
Competition & Consumer Authority
Receiving evidence
Contract fairness finding; Product recall coordination; Digital-market redress finding
Assessment question
A utility renewal waives the resident's right to independent review

Specialist offices

COM.03.01
Contract fairness

Examine disputed contract terms against fair access and meaningful user choice.

COM.03.02
Product recalls

Coordinate a market recall with sector regulators and accepted replacement duties.

COM.03.03
Digital marketplace redress

Provide a remedy route for unfair transactions or restrictions on public-facing digital markets.

Public records and accountability

COM.03/REG
Records and reasoned determinations

Consumer Protection integrated programme finding

COM.03/CONTACT
Contact the competent office

Accessible assistance, evidence alternatives, institutional handoffs and review.