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CIV / commission
Citizenship & Mobility Commission
UnionCitizenship & Mobility CommissionConsular Assistance

CIV / PUBLIC SERVICE NETWORK

Consular Assistance

Consular Assistance brings together missing citizens, detention assistance and death abroad and repatriation.

CIVcommissionUnion-wide competence

The public purpose

Consular Assistance brings together missing citizens, detention assistance and death abroad and repatriation.

Operational teams

CIV.06.01
Missing citizens

Coordinate the civic search for an uncontactable person with qualified rescue and investigation bodies.

CIV.06.02
Detention assistance

Help a detained resident reach representation and an accountable welfare contact.

CIV.06.03
Death abroad and repatriation

Coordinate death recognition, family contact and the lawful custody of remains or personal effects.

Programme responsibilities

Assessment evidence
Missing-citizen coordination log; Detention assistance instruction; Repatriation and estate-custody handoff
Accountable output
Consular Assistance integrated programme finding
Programme custodian
Consular Assistance
Independent review
Union Ombudsman

Requests and referrals

SVC-003
Reunite a family across regions

A coordinated family residence and travel pathway.

SVC-004
Replace a lost travel credential

An identity recovery determination and replacement credential pathway.

SVC-001
Move to another world

A portable residency and service-transfer package.

SVC-002
Register a birth in a habitat

Recognized civic status without a birthplace caste.

Consular Assistance / division of work

CIV.06.01

Missing citizens

Coordinate the civic search for an uncontactable person with qualified rescue and investigation bodies.

Accountable output
Missing-citizen coordination log
CIV.06.02

Detention assistance

Help a detained resident reach representation and an accountable welfare contact.

Accountable output
Detention assistance instruction
CIV.06.03

Death abroad and repatriation

Coordinate death recognition, family contact and the lawful custody of remains or personal effects.

Accountable output
Repatriation and estate-custody handoff

Authority for consular assistance integrated programme finding

Subject-specific assessment
An overdue traveller may be avoiding coercive contact
Shared legal framework
Citizenship & Mobility Commission / powers
Handling complaint
Union Ombudsman
Contested legal finding
Union Court of Justice

Choose your route

Office output: Consular Assistance integrated programme finding