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Consular Assistance identity
CIV.06 / directorate
Consular Assistance
UnionConsular AssistanceContact and assistance

CIV.06 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Consular Assistance.

CIV.06directorateUnion-wide competence

Contact concerning consular assistance integrated programme finding

Receiving role: Consular Assistance programme coordinator

  • Missing-citizen coordination log
  • Detention assistance instruction
  • Repatriation and estate-custody handoff

Example needing assistance: An overdue traveller may be avoiding coercive contact

Contact roles for consular assistance integrated programme finding

Consular Assistance programme coordinator / CIV.06

Public information and accessible assistance

Responsible institution
Consular Assistance
Routing address
public@civ-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Missing-citizen coordination log

Case intake and evidence alternatives

Responsible institution
Consular Assistance
Routing address
intake@civ-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Detention assistance instruction

Institutional cooperation and records custody

Responsible institution
Consular Assistance
Routing address
cooperation@civ-06.ssu.example
Channel
Open the local request workspace
Source material for this desk
Repatriation and estate-custody handoff

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@civ-06.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
Repatriation and estate-custody handoff

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Consular Assistance integrated programme finding