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Arrival permits identity
CIV.02.01 / office
Arrival permits
UnionArrival permitsContact and assistance

CIV.02.01 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Arrival permits.

CIV.02.01officeUnion-wide competence

Contact concerning arrival coordination receipt

Receiving role: Arrival permits assessment lead

  • destination acceptance
  • civic credential
  • receiving support

Example needing assistance: A gateway accepts travel but the housing desk has not accepted the household

Contact roles for arrival coordination receipt

Arrival permits assessment lead / CIV.02.01

Public information and accessible assistance

Responsible institution
Arrival permits
Routing address
public@civ-02-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
destination acceptance

Case intake and evidence alternatives

Responsible institution
Arrival permits
Routing address
intake@civ-02-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
civic credential

Institutional cooperation and records custody

Responsible institution
Arrival permits
Routing address
cooperation@civ-02-01.ssu.example
Channel
Open the local request workspace
Source material for this desk
receiving support

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@civ-02-01.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
receiving support

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

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Office output: Arrival coordination receipt