Contact and assistance

Contact concerning retention schedule

Receiving role: Archives, Libraries & Memory Commission receiving secretariat

• Record provenance, retention authority, format and successor custodian

Example needing assistance: A long-lived mission institute dissolves. The archive team records successor custody, verifies provenance and tests whether the material can still be read. Public decision records remain accessible, while protected personal and scientific material retains its appropriate controls and review history

Contact roles for annual service plan; public decisions; performance and expenditure report.

Archives, Libraries & Memory Commission receiving secretariat / ARC

Public information and accessible assistance

Responsible institution

Archives, Libraries & Memory Commission

Routing address

public@arc.ssu.example

Channel

Open the local request workspace

Source material for this desk

Record provenance, retention authority, format and successor custodian

Case intake and evidence alternatives

Responsible institution

Archives, Libraries & Memory Commission

Routing address

intake@arc.ssu.example

Channel

Open the local request workspace

Source material for this desk

Record provenance, retention authority, format and successor custodian

Institutional cooperation and records custody

Responsible institution

Archives, Libraries & Memory Commission

Routing address

cooperation@arc.ssu.example

Channel

Open the local request workspace

Source material for this desk

Record provenance, retention authority, format and successor custodian

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@arc.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

Record provenance, retention authority, format and successor custodian

Access assistance