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Rural and remote services identity
TER.02.03 / office
Rural and remote services
UnionRural and remote servicesContact and assistance

TER.02.03 / PUBLIC SERVICE NETWORK

Contact and assistance

Published contact roles, record custody and independent review for Rural and remote services.

TER.02.03officeUnion-wide competence

Contact concerning remote service coverage arrangement

Receiving role: Rural and remote services assessment lead

  • service route
  • travel constraints
  • accepted local delegate

Example needing assistance: A small settlement receives a clinic visit but no civic assistance

Contact roles for remote service coverage arrangement

Rural and remote services assessment lead / TER.02.03

Public information and accessible assistance

Responsible institution
Rural and remote services
Routing address
public@ter-02-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
service route

Case intake and evidence alternatives

Responsible institution
Rural and remote services
Routing address
intake@ter-02-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
travel constraints

Institutional cooperation and records custody

Responsible institution
Rural and remote services
Routing address
cooperation@ter-02-03.ssu.example
Channel
Open the local request workspace
Source material for this desk
accepted local delegate

Independent service review

Responsible institution
Union Ombudsman
Routing address
review@ter-02-03.ssu.example
Channel
Read the Ombudsman mandate
Source material for this desk
accepted local delegate

Access assistance

Equality and Accessibility Commission → · Report a practical barrier →

Choose your route

Office output: Remote service coverage arrangement