Contact and assistance

Contact concerning enforcement complaint referral

Receiving role: Independent complaint referral assessment lead

• complaint scope
• source preservation
• reviewer independence

Example needing assistance: The implicated unit controls the only intake channel

Contact roles for enforcement complaint referral

Independent complaint referral assessment lead / SAF.05.02

Public information and accessible assistance

Responsible institution

Independent complaint referral

Routing address

public@saf-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

complaint scope

Case intake and evidence alternatives

Responsible institution

Independent complaint referral

Routing address

intake@saf-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

source preservation

Institutional cooperation and records custody

Responsible institution

Independent complaint referral

Routing address

cooperation@saf-05-02.ssu.example

Channel

Open the local request workspace

Source material for this desk

reviewer independence

Independent service review

Responsible institution

Union Ombudsman

Routing address

review@saf-05-02.ssu.example

Channel

Read the Ombudsman mandate

Source material for this desk

reviewer independence

Access assistance