Choose your route
Office output: Neptune transfer district / civic receiving determination
People and households
Register a birth in a habitat
Decision owner: Citizenship & Mobility Commission
Reunite a family across regions
Decision owner: Citizenship & Mobility Commission
Replace a lost travel credential
Decision owner: Citizenship & Mobility Commission
Transfer a pension or benefit
Decision owner: Social Protection Commission
Companies and cooperatives
Request public records
Decision owner: Archives, Libraries & Memory Commission
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Research and civic organisations
Request public records
Decision owner: Archives, Libraries & Memory Commission
Obtain legal aid remotely
Decision owner: Justice & Legal Cooperation Commission
Public administrations
Register a birth in a habitat
Decision owner: Citizenship & Mobility Commission
Reunite a family across regions
Decision owner: Citizenship & Mobility Commission
Transfer a pension or benefit
Decision owner: Social Protection Commission
Request essential air or water support
Decision owner: Social Protection Commission
Our intake route
source civic entry; receiving household services; recognised local address
A stranded traveller has no accepted onward provider
Move to another world
Competent service: Citizenship & Mobility Commission
Register a birth in a habitat
Competent service: Citizenship & Mobility Commission
Reunite a family across regions
Competent service: Citizenship & Mobility Commission
Replace a lost travel credential
Competent service: Citizenship & Mobility Commission
Transfer a pension or benefit
Competent service: Social Protection Commission
Request essential air or water support
Competent service: Social Protection Commission
Receiving role for neptune transfer district / civic receiving determination
Resident registrar
Contact about neptune transfer district / civic receiving determination →